Meet ZClingerie.

We like to be responsible for ourselves - and part of that means asking ourselves if it’s possible to be a sustainable brand. Producing things means contributing to a system that’s already full of newness. However, finding some things (like underwear) secondhand may not be the best option - personal hygiene, size availability and wear and tear can make it difficult to find what you want. Because of this, we choose to produce everyday basics that are hard to find secondhand, and produce them as responsibly as possible. To achieve this, we use recycled, recyclable, plant-based and organic materials, use ethical production methods, and only work with people, factories and companies who are as passionate as we are about making quality basics without harming the planet.

Not everyone’s favorite basic is a white t-shirt - that’s why we’re constantly developing our designs based on your feedback to include more playful styles, while always offering a range of timeless basics made from sustainable, ethical and long-lasting materials. But it’s not just about basics - at ZClingerie, we know we have a responsibility to create the sustainable fashion industry we want to be a part of. The fashion industry is one of the most polluting industries - we want to be part of changing that. You should be able to build a wardrobe that makes you feel good and is good for the planet, and your underwear shouldn’t come at the expense of the planet or the people who make it. That’s why sustainability is built into everything we do, and why we’re constantly working to do better.

Making ethical choices should be easy – and we’re working on it so you don’t have to. We’re an innovative factory with new values, producing ethically, and we want to change the world for good. Since protecting the environment is a collaborative effort, we make sure to only work with people who are as passionate about sustainability as we are, providing them with expertise in innovative materials, technology, and products that are better for the planet.

…and recycled materials, plant-based materials, and more. To ensure our products are as sustainable as possible, we use ethical production methods, often using organic, recycled, or recycled materials, and give back to the earth as much as we take from it – we always offset our carbon emissions, donate to sustainable projects when we can, and only work with people and companies who, like us, want to make the future better.

You deserve the best – if a brand isn’t inclusive, it’s not sustainable, whether it’s in pricing or sizing. As a shop, inclusivity is at the core of everything we do; from updating our designs based on customer feedback to get them just right, to always showcasing our products to a wide range of people. But we know we’re not as inclusive as we could be. As we grow, so do our products—and we won’t stop until everyone can find a basic that works for them. We’re constantly working to create a more inclusive industry by using innovative materials and thoughtful design to make you feel great inside and out—and look great in the process.
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FAQ

General

Q: What is your MOQ?
A: It depends. For our stock designs, our MOQ is 50 pieces, and we can print the customer's logo directly on the stock design, which is OEM service. For our customer designs, our MOQ is 50 pieces per design per color. We can also adjust the quantity according to different situations. You'd better contact our professional sales staff for more details.

Q: Do you provide samples before ordering?
A: Of course, samples can be sent to evaluate your quality before bulk ordering. Please contact our professional sales team to get free samples.

Q: Have you worked with start-up lingerie companies as a manufacturer before?
A: Yes, we have. Not only can we produce products according to your design ideas, but we also have a large catalog of private label underwear for you to choose from. We provide low MOQ, high-quality underwear products, which are conducive to the success of start-up businesses. We hope to see the success of start-up underwear companies, please contact our sales team for more information to help you start your brand career!

Products

Q: How long is the production time of ZC?
A: Generally speaking, our production time is 15-25 days after the pre-production sample is confirmed.


Q: How is your packaging?
A: Inner packing: 1 piece/a polybag. Outer packing: carton.


Q: What materials do you use to make lingerie?
A: We use polyester/nylon/spandex/lycra/cotton/recycled cloth, etc. High-quality materials guarantee breathability and sustainability.


Q: Do you provide material procurement such as fabrics, lace and trims?
A: Yes. Our suppliers will provide the latest options with brand new designs and craftsmanship every season.

Customization

Q: Which products do you support customization?
A: We mainly support customization of bras, briefs, babydolls, leggings, sexy costumes and swimwear. But we can also provide ready-made shapewear and sportswear if you need.

Q: Can I add my logo on the lingerie?
A: Of course. We have many ways for you to choose.

Q: Can you customize my slogan bags/labels/hangtags?
A: We can customize your shipping bags/labels and hangtags. The minimum order quantity is 50 pieces. One-stop service to enhance the professionalism of your brand.

Service

Q: How does ZC ensure the quality of lingerie?

A: 1. We have our own quality control process, and each production link (including but not limited to: fabric quality confirmation, size confirmation, pre-production sample confirmation, printing and embroidery, sewing, etc.) is carefully double-checked before shipment.

2. Buyers can arrange Qc inspection bythemselves before shipment.

Payment

Q: What Payment Methods Do You support?

A: T/T, Paypal, Bank transfer.

Shipping

Q: When do you ship them?

A: For ready to ship items, they will be shipped in 5-7 days. For cutomized logo items,they will be shipped in 10-12 days.

Q: How can l track my parcels?

A: We will sent tracking number to you after delivery, you can got tracking info from shipping website. Also, we will remind of you the package status. 

Q: What is the shipping cost of your sample?

A: Our sample mainly uses DHL/FEDEX/UPS express company. The cost of a sample is based on different coutries,  anyway, we will tell you the different shipping cost and shipping time according to different shipping company, then you can decide which one you want to choose. Or also we can use your shipping agent in China, we directly send out the goods to your agent address in China.